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Dallas Dinner Table

Dallas Dinner Table

Last spring, Starbucks launched a controversial campaign called Race Together, encouraging baristas in its chain stores to write the words “Race Together” on customers’ cups to encourage dialogue about race. Swift criticism of the campaign included the belief that it was a marketing ploy, a poorly planned effort with good intentions, and the accusation that Starbucks was being hypocritical given... [Read more]

“But Where’s Our Box?” Middle Easterners and The Quest for Demographic Recognition

“But Where’s Our Box?” Middle Easterners and The Quest for Demographic Recognition

I remember the first time I saw those boxes. It was in the fifth grade, the first time I had to take a standardized testing exam. The usual blanks were there for me to fill: my name, the date, my grade and my school. But below the customary lay the unfamiliar: a heading titled “Racial/Ethnic Category,” and under it, the five racial and one ethnic categories in the United States, as defined by the... [Read more]

Using Your Top Executives as Diversity and Inclusion Communicators

Using Your Top Executives as Diversity and Inclusion Communicators

“The art of communication is the language of leadership.” Today’s executives are being asked to communicate their organization’s diversity and inclusion strategy to more diverse audiences and in a variety of cultural settings. The key to success is a well briefed executive who is comfortable with the content, understands the business relevance of diversity and inclusion, and believes that... [Read more]

Two Decades Inside Brinker International

I took great interest in Toyota’s March announcement of Project BLAID. It is a wearable device being developed to assist the blind and visually impaired with greater independence and mobility. It will integrate cameras and communication via vibrations and sound to interact with and direct a blind or visually impaired person to more easily locate such things as escalators and restrooms. I am... [Read more]

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